Sources and Fact-Checking

Source order

• Primary official sources: department websites, government orders, official notices, helplines, and public records.
• Direct evidence: contributor photographs, documents, complaint receipts, and firsthand accounts.
• Independent secondary sources: reputable reporting and specialist material that identifies its own evidence.
• Automated or aggregated material: used as a discovery aid, never as the sole basis for a consequential factual claim.

Changing information

Helplines, eligibility rules, fees, office procedures, and portal URLs can change. Resource pages should show a genuine reviewed date only after a person checks the listed primary sources. Users should confirm consequential information on the linked official website.

Fact-checking standard

The level of checking should match the risk of the claim. Allegations, scams, medical information, legal procedures, public-safety notices, and claims about named people require stronger evidence and cautious wording.