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101

Fire & Rescue Services (101)

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Service Scope & Guidelines

Immediate response for building fires, LPG leaks, flood rescues, and hazardous structural collapses.

Critical Caller Instructions During Emergency

  • State your exact location, district, landmark, and building name clearly to the operator.
  • Explain the nature of emergency: number of injured people, fire intensity, or physical danger.
  • Stay on the call until the operator explicitly confirms dispatch of responders.
  • Keep your phone free for incoming calls from the arriving emergency team.