The Consumer Protection Act 2019 gives citizens 6 fundamental consumer rights. Consumers can file complaints online through e-Daakhil without hiring a lawyer for claims up to ₹50 lakh.
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Statutory Right
Consumer Protection Rights (Act 2019)
Guarantees protection against defective goods, deficient services, overcharging, misleading advertisements, and unfair trade practices.
Detailed Statutory Overview
Responsible Department: Civil Supplies and Consumer Protection DeptOpen Government Portal
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Statutory Rights & Protection Laws
Right to Information Act 2005 (RTI)
Demand answers & government files within 30 days.
Consumer Protection Rights (Act 2019)
File online consumer cases without a lawyer.
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