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Citizen Action Guide

Medical Emergency & Free Govt Healthcare

🏛️ Health & Family Welfare Dept

Step-by-Step Action Roadmap

5 Steps
1

Call 108 immediately for free Government Ambulance service.

2

For road accident victims: Innuyir Kappon 48 scheme covers first 48 hours up to ₹1 Lakh in 600+ hospitals — cashless.

3

For CMCHIS insurance queries or hospital admission approval: call 1800-425-3993.

4

For hospital refusal or poor treatment at Govt Primary Health Centre (PHC): call 104 health helpline.

5

Share urgent blood/help requests on VizhiTN for rapid verified local volunteer response.

Verified Department Helplines

Toll-free departmental assistance available 24x7 for Tamil Nadu citizens:

Official Government Portal

Access direct departmental services, track petitions, and submit applications securely on the official portal.

Visit Official Portal

Issue Still Unresolved by Officials?

If your complaint has exceeded statutory resolution timeframes or officials demand bribes, publish a citizen proof report on VizhiTN to bring community transparency and administrative escalation.