PUBLIC CASE FILE
•VizhiTN Civic Receipt
TN-920483
Salem, Ammapet
Water & Sanitation
15 Sep 2026
25 days
VizhiTN helps citizens document, verify, route, track, and prove local issues. VizhiTN is not a government office.
Day 25 — Follow-up expected by Day 3, escalation after Day 14
Salem Corporation Team Clears 10-Year Drain Blockage in Ammapet After Viral Video
Salem Corporation deserves recognition after its drainage team successfully cleared a decade-old blocked storm water drain in Ammapet area within 24 hours of a resident's video going viral on social media. Background: - The storm drain on Ammapet 7th Street had been completely blocked for over 10 years - Every monsoon season the street flooded knee-deep affecting 60 households - Multiple complaints to the corporation over the years had no result - A resident posted a video showing flooding and the corporation's inaction — video received 45,000 views Corporation response after video: - Commissioner's office contacted within 4 hours of the video going viral - Drainage team with excavator deployed next morning - 10-year accumulation of silt, construction debris and roots cleared in 8 hours - New drain cover installed and outlet connected properly to the main drain - Total time from video post to resolution: 28 hours While it is unfortunate that viral pressure was needed instead of routine response, the Salem Corporation's eventual swift action is appreciated. This incident highlights the power of citizen reporting platforms like VizhiTN in accelerating civic action. Salem Corporation: 0427-2225500
🏛 Official Complaint Route
Tamil Nadu Water Supply and Drainage Board (TWAD) / Chennai Metropolitan Water Supply
TWAD / CMWSSB
VizhiTN is a public civic documentation platform. This routing is for guidance only — please file your complaint directly with the government portal.
Why this department?
Piped water supply is managed by TWAD in rural/semi-urban areas and CMWSSB in Chennai.
How to file a complaint:
Call 1916 (Water helpline) or visit your local TWAD/CMWSSB office. If you have a consumer number, mention it.
Expected follow-up
3 days
Escalate if no action after
14 days
Community Actions
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Salem Corporation Team Clears 10-Year Drain Blockage in Ammapet After Viral Video
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25
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