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PUBLIC CASE FILE

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VizhiTN Civic Receipt

TN-920483

Reported on VizhiTN
Step 1/7
Location

Salem, Ammapet

Category

Water & Sanitation

Reported

15 Sep 2026

Days Open

25 days

⚡ Low📍 Ammapet 7th Street, Ammapet, Salem 636003

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SLA Tracker
Overdue
Day 0314

Day 25 — Follow-up expected by Day 3, escalation after Day 14

Salem Corporation Team Clears 10-Year Drain Blockage in Ammapet After Viral Video

Salem Corporation deserves recognition after its drainage team successfully cleared a decade-old blocked storm water drain in Ammapet area within 24 hours of a resident's video going viral on social media. Background: - The storm drain on Ammapet 7th Street had been completely blocked for over 10 years - Every monsoon season the street flooded knee-deep affecting 60 households - Multiple complaints to the corporation over the years had no result - A resident posted a video showing flooding and the corporation's inaction — video received 45,000 views Corporation response after video: - Commissioner's office contacted within 4 hours of the video going viral - Drainage team with excavator deployed next morning - 10-year accumulation of silt, construction debris and roots cleared in 8 hours - New drain cover installed and outlet connected properly to the main drain - Total time from video post to resolution: 28 hours While it is unfortunate that viral pressure was needed instead of routine response, the Salem Corporation's eventual swift action is appreciated. This incident highlights the power of citizen reporting platforms like VizhiTN in accelerating civic action. Salem Corporation: 0427-2225500

Ammapet 7th Street, Ammapet, Salem 636003
VizhiTN Reporter★ 10

🏛 Official Complaint Route

Tamil Nadu Water Supply and Drainage Board (TWAD) / Chennai Metropolitan Water Supply

TWAD / CMWSSB

1916

VizhiTN is a public civic documentation platform. This routing is for guidance only — please file your complaint directly with the government portal.

Why this department?

Piped water supply is managed by TWAD in rural/semi-urban areas and CMWSSB in Chennai.

How to file a complaint:

Call 1916 (Water helpline) or visit your local TWAD/CMWSSB office. If you have a consumer number, mention it.

Expected follow-up

3 days

Escalate if no action after

14 days

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TN-920483Reported on VizhiTN

Salem Corporation Team Clears 10-Year Drain Blockage in Ammapet After Viral Video

📍 Ammapet

25

days open

0

verified

0

not fixed

Track on VizhiTN

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TN

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