PUBLIC CASE FILE
•VizhiTN Civic Receipt
TN-361829
Kallakurichi, Chinnasalem
Water & Sanitation
15 Sep 2026
25 days
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Day 25 — Follow-up expected by Day 3, escalation after Day 14
Kallakurichi TWAD Water Quality Complaint: Foul-Smelling Water Supplied to Chinnasalem Town
Residents of Chinnasalem town in Kallakurichi district have been receiving foul-smelling, discoloured water through the TWAD piped water supply for the past 5 days, raising serious concerns about water quality and public health. Complaint details: - Chinnasalem Wards 3, 4, 5, 7, and 9 affected - Water colour: Yellowish-brown with visible suspended particles - Strong foul smell described as similar to sewage - First reported: September 10, 2026 - Residents have stopped using supplied water for drinking and cooking - Elderly and children at highest risk if contaminated water is consumed Possible causes according to residents: - TWAD overhead tank at Chinnasalem may have algae or contamination - A sewage line crossing near the distribution main may have a cross-connection - Tank cleaning not done in over 8 months Health impact so far: - 12 residents reportedly suffered stomach upset since September 10 - Local private doctor reports increased cases of gastroenteritis Urgent demands: - Immediate suspension of supply until water quality is tested - Emergency water tanker deployment - Tank cleaning and chlorination - Water sample testing and public disclosure of results TWAD Kallakurichi: 04151-222345 District Health Officer: 04151-220189 TWAD helpline: 1916
🏛 Official Complaint Route
Tamil Nadu Water Supply and Drainage Board (TWAD) / Chennai Metropolitan Water Supply
TWAD / CMWSSB
VizhiTN is a public civic documentation platform. This routing is for guidance only — please file your complaint directly with the government portal.
Why this department?
Piped water supply is managed by TWAD in rural/semi-urban areas and CMWSSB in Chennai.
How to file a complaint:
Call 1916 (Water helpline) or visit your local TWAD/CMWSSB office. If you have a consumer number, mention it.
Expected follow-up
3 days
Escalate if no action after
14 days
Community Actions
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Kallakurichi TWAD Water Quality Complaint: Foul-Smelling Water Supplied to Chinnasalem Town
📍 Chinnasalem
25
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